Please review the following terms and conditions carefully. Use of this service and/or website acknowledges your willingness to be bound to the terms and conditions set without limitation in this agreement.
Sunday – Thursday: $45 per hr (2 hr minimum)
Fridays & Saturdays: $45 per hour (3 hr minimum)
No-show fees: Trip cost plus applicable waiting time fees
Note: Charter services are subject to a standard 20% driver’s gratuity
Made 24-hours PRIOR to reservation: No charges assessed
Made LESS than the 24 hour period: Subject to 100% rate charge
NOTE: We will not be held responsible for cancellation fees resulting from customer scheduling errors, incorrect information received or double-booking or unexpected emergencies.
As a customer-service based company, we acknowledge that gratuity is EARNED not expected. We entrust our clients to acknowledge their driver based on service, punctuality, appearance and the overall experience.
Our hiring standards are very stringent and expectations are set at a high level to ensure all passengers receive the utmost professional service they deserve.
(Standard industry gratuity is 20%)
Waiting Time: Departures
Waiting charges will be assessed 10 minutes AFTER the scheduled pick-up time and are assessed at an hourly rate of $45.00 which includes driver’s gratuity.
NOTE: The appropriate flight number and airline information must be provided for airport arrivals/pickups.
SMOKING shall not be permitted in the vehicles. No exceptions.
LOST OR DAMAGED LUGGAGE/BAGGAGE –Phoenix Limo Connection will not be held liable and assumes no responsibility for any personal belongings left in the vehicle or lost and/or damage to luggage/baggage.
UNFORSEEN CIRCUMSTANCES RESULTING IN DELAYS - Phoenix Limo Connection shall not be held responsible for circumstances that are beyond the driver’s control to include the following: Vehicle breakdowns, unforeseen weather conditions or emergency road closures.